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7 Questions to Ask an Elderly Home Care Company

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When it’s time to find care for your elderly loved one, your family will need to know as much about a company and its policies as possible. Make sure to keep your loved one involved in the hiring process to make the transition to home care smoother. Here are some questions to ask an in-home care agency before hiring one of their caregivers.

1. Do You Accept Medicaid or Medicare?

Make sure your loved one’s insurance is accepted by the home care agency to prevent out-of-pocket caregiving expenses. Check with the agency to determine how much the cost of care is and how often those prices will change. Asking what each service covers to make sure you’re choosing the right type of assistance can save you money in the long-term.

Families looking for top-rated Clarksville home care providers can reach out to Home Care Assistance. From respite care to specialized Alzheimer’s, dementia, stroke, and Parkinson’s care, there are many ways we can make life easier for seniors and their loved ones.

2. What Are Your Privacy Practices?

Your loved one’s personal and financial information should be protected at all times. If an agency doesn’t have privacy practices in place, your loved one could experience fraud. Ask the company if they have had any previous instances of elder abuse or fraud, and how the situation was handled.

3. Are All Caregivers Bonded?

Hiring an agency with bonded caregivers will prevent your family from being sued in the event a caregiver hurts him or herself on the job. Make sure your loved one’s financial assets are protected and he or she is not liable for the health of the caregiver.

4. What Type of Background Checks Are Performed?

Your loved one’s safety should be your family’s top priority. Choose a senior home care agency that screens its employees accordingly. Ask to see copies of these background checks to view more into each prospective caregiver’s past. The agency should also provide references. You can never be too careful when it comes to keeping your loved one safe and secure. 

Living independently is important for seniors who want to maintain a high quality of life. For some, this simply means receiving help with tasks that have become more challenging to manage over time. Even when families have the best intentions, they may not have the time to provide the care their elderly loved ones need and deserve. If your loved one needs help for a few hours a day or a few days a week, reach out to Home Care Assistance, a trusted provider of respite care Clarksville seniors can depend on.

5. Have You Received Any Notable Awards?

Awards and accomplishments are a great way to see how past clients and the community rate a senior home care agency. Although a lack of awards shouldn’t keep you from hiring a qualified agency, notable awards can provide you with more insight and a sense of relief regarding the agency’s reputation.

6. Are Special Requests Accepted?

Some seniors want caregivers who share similar interests regarding religious and social preferences. Ask the home care agency if special requests can be made to make the caregiving process easier for your loved one.

7. What Services Do You Provide?

Your loved one’s care needs could change over time. Choose an agency that can accommodate those changing needs. A qualified agency should have caregivers who are trained to provide care according to issues that impact seniors, such as lack of mobility, cognitive impairment, and incontinence. Always go with an agency that provides specialized services to ensure your loved one receives the best care possible.

When researching agencies that provide home care, Clarksville, TN, families are usually looking for flexible care plans, compassionate and highly trained caregivers, and 24/7 availability. Whether your family needs respite care to take a break from your caregiving duties or your senior loved one needs around-the-clock assistance at home, you can rely on Home Care Assistance. Call us at (931) 218-2781 to schedule a free, no-obligation consultation today.

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