During this last month spent social distancing due to COVID-19 (coronavirus) and for the foreseeable future, we’re significantly changing the way we communicate with our family, friends, and co-workers. We used technology quite a bit before, but now more than ever we’re dependent upon texting, phone calls, and video chats to keep up to date with our friends and family. Especially our senior citizens, who are most at-risk of catching the virus. Because of this, it’s critical that your senior know how to use a video chat platform like Skype so they can stay social. Here’s how you can easily teach them.
Make it Simple
In an effort to keep the Skype video calling process simple for your senior loved one, use easy-to-understand language and don’t overcomplicate the steps! Stick with teaching them the basics of Skype. This includes locating the Skype icon on their phone or computer, selecting the person they want to call, and following through with the video call process.
Write it Down
Now that you’ve finished running through the basic Skype steps for your senior, write the steps down for them! Instead of expecting your senior to rely on their memory to make a video call, it’s better to be safe than sorry and write out an easy list for them to follow should they forget.
Repeat, Repeat, Repeat
After you have gone through a guided process several times with them, have your senior physically repeat these steps on their own while you just stand by. The video chat process should begin to feel second nature to your senior as they continue to repeat the process on their own.
Throughout your explanations of the process, try making comparisons your senior can relate to. For instance, selecting a person to call is just like finding someone in a physical address book. If you notice your senior getting frustrated or confused, slow down or take a break. Lastly, it’s a good idea to make sure your senior knows how to use their volume keys so they can hear the best, and that they know how to end a video call once they’ve said goodbye.
Do you need further advice for teaching your senior loved one how to video chat during these historic times? Feel free to call and chat with our experts here at Home Care Assistance today!